Frequently Asked Questions
What is your cancellation policy?
Our boutique hotel has a 48-hour cancellation policy (unless otherwise specified in your reservation confirmation email). Cancellations made after 3PM local hotel time (2) days prior to arrival will result in a charge equivalent to the first night’s room rate and tax. Non-refundable reservations are subject to the total reservation cost.
What is your check-in and check-out time?
Check-in time is 3PM. If you know that you will be checking in after Midnight, please inform the Front Desk to avoid your reservation being marked as a No Show. Check-out time is Noon.
We cannot guarantee early check-ins. To get a better idea of the likelihood of an early check-in, we recommend that you contact the Front Desk the night before your scheduled arrival to ask if any rooms of the same type are vacant that night. If a room of the same type remains vacant, an early check-in will be possible. Late check-outs can be requested for an additional charge, if available, at the time of check-in or during your stay. Check-outs later than 3PM are subject to a full night’s charge.
We cannot guarantee early check-ins. To get a better idea of the likelihood of an early check-in, we recommend that you contact the Front Desk the night before your scheduled arrival to ask if any rooms of the same type are vacant that night. If a room of the same type remains vacant, an early check-in will be possible. Late check-outs can be requested for an additional charge, if available, at the time of check-in or during your stay. Check-outs later than 3PM are subject to a full night’s charge.
What forms of payment do you accept?
We accept AMEX, Discover, MasterCard and VISA credit or debit cards. We do not accept cash payments.
What if the person paying for the room will not be present at check-in?
If the cardholder will not be checking in, please contact the Front Desk to ask for a Credit Card Authorization form. The cardholder must send us the completed form along with a copy of the front and back of the credit card prior to the guest’s arrival.
How late can we check-in?
You can check in as late as 3AM the day after your scheduled arrival. Your valid credit card guarantees your room. If you know that you will be checking in late, please let us know so that we do not No Show your reservation.
Are you able to hold our luggage?
While we do not have a locked room to store luggage, our guests are welcome to store their belongings in the coatroom (which is in the lobby and sometimes staffed by a coatroom attendant) on their arrival date if there are no rooms available for an early check-in, and after check-out.
Do you have a reservation waitlist?
We do have a waitlist. If your desired date or room type is not available, please contact the Front Desk to add your name to the waitlist.
Do you allow pets?
We do not allow pets. Service animals are permitted with proper documentation at check-in. An additional security deposit on your credit card may be required.
Do you have any smoking rooms or public spaces?
No. Our historic boutique hotel is entirely smoke-free.
Is there a gym?
Unfortunately, we do not have a gym on property. You may inquire with the Front Desk for recommendations for gyms in the area that offer day passes to non-members.
Is there a charge for Wi-Fi?
Free high-speed 1GB Wi-Fi is available in all guest rooms and throughout the hotel.
Do you have a business center?
Yes. The Business Center is open to all in-house guests for their Internet browsing, printing, scanning, and cellphone charging needs.
Do you have room service?
Unfortunately, we do not offer room service. If you would like to order food or beverage items to be delivered to your room ahead of your arrival (e.g. wine, chocolate covered strawberries, cheese platter, soft drinks), take a look at our Welcome Amenity Packages for pricing and order procedure.
Is the 3 West Club a members-only club?
While we housed in the clubhouse of the Women’s National Republican Club – a private social club founded by suffragettes in 1910 – the 3 West Club’s guest rooms are open to members and non-members alike!
Is parking available at the hotel?
Parking (Off-site)
We offer discount vouchers for a public parking garage that is one block north:
SP+ Central Parking Systems
31 W 52nd Street
Up to 12 Hours: $25
Up to 24 Hours: $40 (surcharge for oversized vehicles)
You may get a voucher from our Front Desk after parking your vehicle.
We offer discount vouchers for a public parking garage that is one block north:
SP+ Central Parking Systems
31 W 52nd Street
Up to 12 Hours: $25
Up to 24 Hours: $40 (surcharge for oversized vehicles)
You may get a voucher from our Front Desk after parking your vehicle.
Which airport should I fly into?
LaGuardia Airport (LGA) is the closest. If you plan to take a cab or shuttle to the hotel, it would likely be the shortest ride, and least expensive cab fare.
John F. Kennedy International Airport (JFK) is a longer drive than LGA but, if you plan to take public transportation, it is generally an easier commute into Manhattan.
Newark Liberty International Airport (EWR) is 2 miles further than JFK but public transportation into Manhattan is also convenient. If you plan to take a cab, it would likely be the most expensive cab fare of the three.
John F. Kennedy International Airport (JFK) is a longer drive than LGA but, if you plan to take public transportation, it is generally an easier commute into Manhattan.
Newark Liberty International Airport (EWR) is 2 miles further than JFK but public transportation into Manhattan is also convenient. If you plan to take a cab, it would likely be the most expensive cab fare of the three.
How do I get to the 3 West Club from the airport?
Taxi
Follow signs to the taxi stand outside of your terminal at the airport. New York City's yellow cabs offer a flat rate to/from JFK and Manhattan, and metered fares to/from LGA and EWR.
- From JFK: Flat fare $52.80, plus tolls ($6), and $4.50 rush hour surcharge (4PM to 8PM weekdays). Tip not included.
Travel time is about 30 minutes in light traffic, and 1.5 hours during rush hour. - From LGA: Metered fare, approximately $40
Travel time is about 20 minutes in light traffic, and 1 hour during rush hour. - From EWR: Metered fare, approximately $50 - $80
Travel time is about 40 minutes in light traffic, and 2 hours during rush hour.
Car Service
We are happy to arrange a car service from the airport to the hotel. In general, a car service costs more than a city taxi would. To schedule a car service, please contact the Front Desk with your flight details. Approximate rates (tip not included) below:
- From JFK: $85, including tolls
- From LGA: $75, including tolls
- From EWR: $100 + toll
SUV/Minivan also available; contact the Front Desk for rates.
*Extra 10% if paying with a credit card
Shuttle
You may reserve your ride with a shared van/shuttle company. This may be most cost-effective for the solo traveler. Below are two popular companies:
Public Transportation
Public transportation (subway and/or bus) is the most cost-effective method. NYC’s public transportation system (MTA) operates 24/7. Keep in mind that only some subway stations have escalators/elevators, and you will most likely have to walk up at least one flight of stairs to street level.
- From JFK: JFK AirTrain to Jamaica Station ⇒ Subway E Train (Manhattan/World Trade Center bound) to 5th Ave/53rd St ⇒ walk about 3 minutes to 3 West Club.
Approx. travel time: 1 hr 15 min
Cost: $7.75 per person, one-way, with MetroCard that can be purchased at a vending machine at the AirTrain station (includes $5 for AirTrain, $2.75 for subway fare).
- From LGA: LaGuardia Link Select Bus Service Q70-SBS from your terminal to Roosevelt Ave/74th St Subway station ⇒ Subway E Train (Manhattan/World Trade Center bound) to 5thAve/53rd St ⇒ walk about 3 minutes to 3 West Club.
Approx. travel time: 1 hr
Cost: $2.75 per person, one-way (includes $2.75 bus fare and free subway transfer). Note: you will need to buy the MetroCard from one of the vending machines first, load enough money into it, and then use the MetroCard to pay for the paper Select Bus ticket that you need to board the Q70-SBS bus. At the Subway station, swipe the MetroCard for the free transfer.
- From EWR: Newark Airport Express bus from Terminal A, B, or C to Port Authority Bus Terminal (41st Street between 8th and 9th avenues) ⇒ walk 1-2 minutes to enter the 42 St - Port Authority Bus Terminal Subway station ⇒ Subway E Train (Uptown/Jamaica Center bound) to 5thAve/53rd St ⇒ walk about 3 minutes to 3 West Club.
The Airport Express bus runs every 20-30 minutes, 24/7.
Approx. travel time: 1 hr 30 min
Cost: $19.75 per person, one-way (includes Airport Express bus fare - $17 for Adult; $5 for Child (5-11 years); children under 5 years ride for free - and $2.75 MetroCard fare).
What is the best way to get around the city?
The 3 West Club is located in Midtown, on 51st St, between 5th Ave and 6th Ave (Avenue of the Americas), across the street from Rockefeller Center. We are within walking distance to many of New York City’s iconic landmarks, including St. Patrick’s Cathedral, Radio City Music Hall, the Museum of Modern Art (MoMA), Times Square, the Theater District, the Empire State Building, and shopping along Fifth Avenue.
New York’s subway system operates 24/7 and is the fastest way to get to other neighborhoods in Manhattan and other NYC boroughs, such as Brooklyn and Queens.
The closest Subway stops to the hotel are:
E and M trains – 5th Ave/53rd St station (3-minute walk)
B, D, F, and M trains – 47-50th St Rockefeller Center station (5-minute walk)
6 train – 51st St /Lexington Ave (7-minute walk)
MetroCard: One single way is $2.75 and passengers can travel by MTA subways and buses. Metrocard is rechargeable and travelers can do transfers for free between subways and buses.
To buy a MetroCard: purchase it in the vending machines or in the information point in the main subway stations.
Children: 44 inches tall & under travel for free.
New York’s subway system operates 24/7 and is the fastest way to get to other neighborhoods in Manhattan and other NYC boroughs, such as Brooklyn and Queens.
The closest Subway stops to the hotel are:
E and M trains – 5th Ave/53rd St station (3-minute walk)
B, D, F, and M trains – 47-50th St Rockefeller Center station (5-minute walk)
6 train – 51st St /Lexington Ave (7-minute walk)
MetroCard: One single way is $2.75 and passengers can travel by MTA subways and buses. Metrocard is rechargeable and travelers can do transfers for free between subways and buses.
To buy a MetroCard: purchase it in the vending machines or in the information point in the main subway stations.
Children: 44 inches tall & under travel for free.
Is there housekeeping service?
Yes, we provide daily housekeeping service, 8AM – 4PM.
Where can I securely store my valuables?
Our Master Suite and Junior Suite include a personal safe for storing valuables. Our Accounting office also has a safe in which guests may store their valuables, but items would only be retrievable during regular business hours on weekdays, when our Controller or General Manager are in.
Do all of your rooms have private baths?
Yes.
Are your rooms air-conditioned?
Most of our Superior Rooms and the Master Suite offer year-round air conditioning. Our other rooms offer seasonal air conditioning (approx. May – September) via window air conditioning units.
Do your rooms have a view?
The guest rooms that face the front of the building (51st Street) offer a partial view of St. Patrick’s Cathedral. The rooms that face the back of the building do not offer as nice a view but are generally considered quieter as they do not directly overlook the street. Let us know whether you have a preference and we will do our best to honor your request!
Do your rooms have refrigerators?
The Master Suite and Junior Suite come with a mini fridge. You may request a mini fridge for a Standard or Superior Room for an additional cost of $10 plus tax for the entire stay, or for the Superior Suite, free of charge.
Do you have cots/rollaway beds and cribs?
Yes. You may request a cot/rollaway bed, which fit most comfortably in Queen and King Rooms. The fee is $40/night plus tax. You may also request a crib (Pack ‘n Play), which is free of charge, and subject to availability upon arrival.
Can I have packages mailed to the 3 West Club ahead of my arrival?
Yes. We will accept and hold packages for guests with a reservation only. A fee may apply, per our Package Handling Policy:
We will store up to 5 packages per room, 7 days or less prior to arrival, for free.
Any additional packages will be subject to a $5 per package fee.
Any packages delivered more than 7 days prior to arrival will be subject to an additional $5 per day per package fee.
Please keep a record of your tracking number(s).
You should address your package(s) to:
Guest [GUEST NAME] [ARRIVAL DATE]
3 West Club Hotel
3 W 51st Street
New York, NY 10019
We will store up to 5 packages per room, 7 days or less prior to arrival, for free.
Any additional packages will be subject to a $5 per package fee.
Any packages delivered more than 7 days prior to arrival will be subject to an additional $5 per day per package fee.
Please keep a record of your tracking number(s).
You should address your package(s) to:
Guest [GUEST NAME] [ARRIVAL DATE]
3 West Club Hotel
3 W 51st Street
New York, NY 10019