Frequently Asked Questions

During this difficult time, we want to reassure our guests that the 3 West Club is committed to the safety and health of its guests and employees. To that end, we have implemented certain protocols to welcome guests back in a safe and health-conscious manner.

Guest Protection During Hotel Stay: At check-in, guests will receive a face mask and gloves. Hand sanitizer stations are placed throughout the Club for guests and employees. We ask that all guests wear a face mask in public areas of the building.  Contactless check-out is available.

Enhanced Cleaning of Guestrooms and Shared Spaces: Building on already high standards of cleaning, our highly trained cleaning staff will work 24/7 to disinfect all areas of the Club at an increased frequency, using EPA-approved disinfectants and focusing on sanitizing all high-touch areas in shared spaces and in guestrooms.
Guestrooms will be kept vacant for at least 2 days between guests.
Front Desk staff will diligently sanitize high-touch items such as room keys and pens between guest interactions.

Employee Preventative Measures: Front Desk staff will wear face masks in accordance with local orders and guidance from the CDC and Department of Health; Housekeeping staff will wear face masks and a new set of latex gloves per room serviced. All 3 West Club staff will be trained on preventative measures and how to protect themselves at work. We will adhere to social distancing guidelines throughout the property.

Dining Services: Our 2M Restaurant  and Catering operations will reopen as soon as local and state regulations allow for seated dining service. We will uphold our consistent Grade A inspection rating and the highest levels of cleanliness in both our kitchen and Restaurant. Highly trained staff will continuously sanitize all areas and surfaces. All staff members involved in cleaning, food preparation and food service will wear protective equipment at all times. Tables and seating will be appropriately spaced according to CDC and Department of Health recommendations.

Flexibility: We want our guests to plan their stays with peace of mind and are committed to a flexible 48-hour cancellation policy for all hotel reservations.  All catering events currently booked will also be worked with for rescheduling purposes should we be unable to host a function due to Government guidelines.

We are confident that we will continue to deliver the attentive and personable customer service that we are known for while practicing social distancing and making the well-being of our guests and employees our top priority. As always, Front Desk staff and Management are readily available to address any of your questions or concerns.

Sincerely,

3 West Club Management

 

Our boutique hotel has a 48-hour cancellation policy (unless otherwise specified in your reservation confirmation email). Cancellations made after 3PM local hotel time (2) days prior to arrival will result in a charge equivalent to the first night’s room rate and tax. Non-refundable reservations are subject to the total reservation cost.

Check-in time is 3PM. If you know that you will be checking in after Midnight, please inform the Front Desk to avoid your reservation being marked as a No Show. Check-out time is Noon.
We cannot guarantee early check-ins. To get a better idea of the likelihood of an early check-in, we recommend that you contact the Front Desk the night before your scheduled arrival to ask if any rooms of the same type are vacant that night. If a room of the same type remains vacant, an early check-in will be possible. Late check-outs can be requested for an additional charge, if available, at the time of check-in or during your stay. Check-outs later than 3PM are subject to a full night’s charge.

We accept AMEX, Discover, MasterCard and VISA credit or debit cards. We do not accept cash payments.

If the cardholder will not be checking in, please contact the Front Desk to ask for a Credit Card Authorization form. The cardholder must send us the completed form along with copies of their ID and the front and back of the credit card prior to the arrival date.

You can check in as late as 3AM the day after your scheduled arrival. Your valid credit card guarantees your room. If you know that you will be checking in late, please let us know so that we do not No Show your reservation.

While we do not have a locked room to store luggage, our guests are welcome to store their belongings in the coatroom (which is in the lobby and staffed by a coatroom attendant when there are banquet events) on their arrival date if there are no rooms available for an early check-in, and after check-out.

We do have a waitlist. If your desired date or room type is not available, please contact the Front Desk to add your name to the waitlist.

We do not allow pets. Service animals are permitted with proper documentation at check-in. An additional security deposit on your credit card may be required.

No. Our historic boutique hotel is entirely smoke-free. A $150 smoking fee will be added to the final bill of guests who smokes during their stay.

Unfortunately, we do not have a gym on property. You may inquire with the Front Desk for recommendations for gyms in the area that offer day passes to non-members.

Free high-speed 1GB Wi-Fi is available in all guest rooms and throughout the hotel!

Yes! The Business Center is open to all in-house guests for their Internet browsing, printing, scanning, and cellphone charging needs.

Unfortunately, we do not offer room service. If you would like to order food or beverage items to be delivered to your room ahead of your arrival (e.g. wine, chocolate covered strawberries, cheese platter, soft drinks), take a look at our Welcome Amenity Packages for pricing and order procedure.

While we housed in the clubhouse of the Women’s National Republican Club – a private social club founded by suffragettes in 1910 – the 3 West Club’s guest rooms are open to members and non-members alike! 

Parking (Off-site)
We offer discount vouchers for a public parking garage that is one block north:
SP+ Central Parking Systems
31 W 52nd Street 
Up to 12 Hours: $30
Up to 24 Hours: $50
Surcharge for oversized vehicles

You may get a voucher from our Front Desk after parking your vehicle.

LaGuardia Airport (LGA) is the closest. If you plan to take a cab or shuttle to the hotel, it would likely be the shortest ride, and least expensive cab fare.
John F. Kennedy International Airport (JFK) is a longer drive than LGA but, if you plan to take public transportation, it is generally a more direct commute into Manhattan.
Newark Liberty International Airport (EWR) is 2 miles further than JFK but public transportation into Manhattan is also convenient. If you plan to take a cab, it would likely be the most expensive cab fare of the three.
Detailed directions and approx. pricing can be found in the answer to the next question!

Taxi

Follow signs to the taxi stand outside of your terminal at the airport. New York City's yellow cabs offer a flat rate to/from JFK and Manhattan, and metered fares to/from LGA and EWR.

• From JFK: Flat fare $52.80, plus tolls ($6), and $4.50 rush hour surcharge (4PM to 8PM weekdays). Tip not included.
  Travel time is about 30 minutes in light traffic, and 1.5 hours during rush hour.
• From LGA: Metered fare, approximately $40
  Travel time is about 20 minutes in light traffic, and 1 hour during rush hour.
• From EWR: Metered fare, approximately $50 - $80
  Travel time is about 40 minutes in light traffic, and 2 hours during rush hour.

Car Service

We are happy to arrange a car service from the airport to the hotel. In general, a car service costs more than a city taxi would. To schedule a car service, please contact the Front Desk with your flight details. Approximate rates (tip not included) below:

• From JFK: $85, including tolls
• From LGA: $75, including tolls
• From EWR: $100 + toll

SUV/Minivan also available; contact the Front Desk for rates.
*Extra 10% if paying with a credit card

Shuttle

You may reserve your ride with a shared van/shuttle company. This may be most cost-effective for the solo traveler. Below are two popular companies:

• SuperShuttle
• GO Airlink NYC

Public Transportation

Public transportation (subway and/or bus) is the most cost-effective method. NYC’s public transportation system (MTA) operates 24/7. Keep in mind that only some subway stations have escalators/elevators, and you will most likely have to walk up at least one flight of stairs to street level.

• From JFK: JFK AirTrain to Jamaica Station ⇒ Subway E Train (Manhattan/World Trade Center bound) to 5th Ave/53rd St ⇒ walk about 3 minutes to 3 West Club.

• From LGA: LaGuardia Link Select Bus Service Q70-SBS from your terminal to Roosevelt Ave/74th St Subway station ⇒ Subway E Train (Manhattan/World Trade Center bound) to 5thAve/53rd St ⇒ walk about 3 minutes to 3 West Club.

• From EWR: Newark Airport Express bus from Terminal A, B, or C to Port Authority Bus Terminal (41st Street between 8th and 9th avenues) ⇒ walk 1-2 minutes to enter the 42 St - Port Authority Bus Terminal Subway station ⇒ Subway E Train (Uptown/Jamaica Center bound) to 5thAve/53rd St ⇒ walk about 3 minutes to 3 West Club.

The 3 West Club is located in Midtown, on 51st St, between 5th Ave and 6th Ave (Avenue of the Americas), across the street from Rockefeller Center. We are within walking distance to many of New York City’s iconic landmarks, including St. Patrick’s Cathedral, Radio City Music Hall, the Museum of Modern Art (MoMA), Times Square, the Theater District, the Empire State Building, and shopping along Fifth Avenue.
New York’s subway system operates 24/7 and is the fastest way to get to other neighborhoods in Manhattan and other NYC boroughs, such as Brooklyn and Queens.
The closest Subway stops to the hotel are:
E and M trains – 5th Ave/53rd St station (3-minute walk)
B, D, F, and M trains – 47-50th St Rockefeller Center station (5-minute walk)
6 train – 51st St /Lexington Ave (7-minute walk)
 
MetroCard: One single way is $2.75 and passengers can travel by MTA subways and buses. Metrocard is rechargeable and travelers can do one transfer for free between subway and bus.
To buy a MetroCard: purchase it in the vending machines or in the information point in the main subway stations.
Children: 44 inches tall & under travel for free.

Yes, we provide daily housekeeping service, 8AM – 4PM.

All guestrooms and Suites include a security safe box for storing valuables.

Yes.

Our rooms offer seasonal air conditioning (approx. May – September).

The guest rooms that face the front of the building (51st Street) offer a partial view of St. Patrick’s Cathedral. The rooms that face the back of the building do not offer as nice a view but are generally considered quieter as they do not directly overlook the street. Let us know whether you have a preference and we will do our best to honor your request!

The Master Suite and Junior Suite come with a mini fridge. You may request a mini fridge for a Standard or Superior Room for an additional cost of $10 plus tax for the entire stay, or for the Superior Suite, free of charge.

Yes. You may request a cot/rollaway bed, which fit most comfortably in Queen and King Rooms. The fee is $40/night plus tax. You may also request a crib (Pack ‘n Play), which is free of charge, and subject to availability upon arrival.

Yes. We will accept and hold packages for guests with a reservation only. A fee may apply, per our Package Handling Policy:
We will store up to 5 packages per room, 7 days or less prior to arrival, for free.
Any additional packages will be subject to a $5 per package fee.
Any packages delivered more than 7 days prior to arrival will be subject to an additional $5 per day per package fee.
Please keep a record of your tracking number(s).

You should address your package(s) to:
Guest [GUEST NAME] [ARRIVAL DATE]
3 West Club Hotel
3 W 51st Street
New York, NY 10019